Legal

Refund Policy

Last updated: November 2026

We want you to be happy with what you buy. If you are not, we will make it right.

14-day refund

If you are unhappy with your purchase, email us within 14 days of the order date and we will refund you in full. No long forms.

Renewals and cancelling

Plans renew automatically until cancelled. You can cancel at any time from the link in your receipt email, and you keep access until the end of the paid period. If you were charged for a renewal you did not mean to keep, contact us within 7 days of that charge and we will refund it.

How to request one

• Email nuvrellabs@gmail.com from the address you used to buy.
• Include your order number or receipt.
• Tell us briefly what went wrong so we can improve.

Timing

Refunds go back to your original payment method through our payment partner. They usually appear within 5 to 10 business days, depending on your bank.

Questions

Write to nuvrellabs@gmail.com.